ICT Specialist - Harare,Zimbabwe
- Harare, Zimbabwe
|Company Type||Financial Services|
|Job Role||ICT Specialist|
|Employment Type||Full Time|
|Monthly Salary||$1,300 Gross|
|Career Level||Middle Management|
|Years of Experience||5|
|Nationality||Zimbabwean or Permanent Resident|
The ICT Specialist is responsible and accountable for the smooth running of the ICT systems. He/She manages the implementation, maintenance and support of the ICT systems of the company
Network Administration, Security Management and End User Support, including the troubleshooting and resolution of hardware, software and network faults.
Provision of direct, telephonic and remote support to staff with respect to the LAN/WAN, WLAN, internet, and intranet networks, VoIP systems, and all related software programs.
Provision of advice, support and assistance across a broad range of technologies and ICT platforms
Data backups and Disaster Recovery operations as part of ICT Disaster Recovery Plan (DRP)
Training non-technical staff on the business information systems.
Implementation of ICT strategies and introduction/implementation of innovative technologies, system design development and maintenance
Working closely with vendors to ensure efficient and effective delivery of ICT services as prescribed in laid down Service Level Agreements
Provision of technical advice and direction in the procurement of software and hardware
Working with Management in the management and tracking of IT related capital and operational expenditure.
Asset Management of all ICT equipment
Monitoring of the network infrastructure to ensuring quality of service for Networks and other ICT Systems.
Manage other ICT staff members
Act in alignment with business needs to contribute to the achievement of organizational objectives
5 – 10 years experience in ICT preferably in the financial services sector
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