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Operations Manager - Harare,Zimbabwe

  • Harare, Zimbabwe

Job Details

Job ID: #6087
Job Location Harare,Zimbabwe
Company Type Finance
Job Role Operations Manager
Joining Date ASAP
Employment Type Full Time
Monthly Salary $2000 negotiable

Preferred Candidate

Career Level Senior Management
Years of Experience 3
Residence Location Harare,Zimbabwe
Gender Not Specified
Nationality Zimbabwean or Permanent Resident
Degree Finance and Banking

Job Description

  • Job Status: Interviews in Progress

Our Client requires an Operations Manager to join their growing team

He/she is responsible for maintaining up-to-date, accurate records, and generating reports. Ensure timeous disbursements, strong client service, and good employee morale. Plan and coordinate an efficient Operations and office workflow .
Supervises and manages the Operations and office staff
ïEnsure that all staff follow policies and procedures
Responsible for setting Operations staff performance contracts goals/KPIs and monitor performance against these benchmarks.
Maintains a neat, up to date and accurate client records.
Accurately documents problems and actions taken to resolve the problem, including follow-up, root cause analysis and reporting
Ensure all documentation and requirements are complete prior
Authorize the creation of all customers in the system
Ensures adherence to established processes and procedures for incidents & problem resolution

Key Skills
Ability to craft and review policies and process manuals
Able to coach and motivate
Strong written and oral communication skills
Strong interpersonal skills
Good time management and planning skills
Good analytical skills
Problem solving
Relationship Management
Leadership skills
Customer focused and Service orientation

  • Job Role: Operations Manager
  • Industry: Business / Strategic Management
  • Salary: $2000 negotiable

Required Skills

3 Years of Experience
A minimum of a degree in Banking and Finance
An MBA is advantageous
Minimum of three years of experience in a Senior Management position
Three years prior experience in banking and/or accounting is recommended

Additional Requirements


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