Available Jobs - Retail / Wholesale / FMCG(10)
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Available Jobs Retail / Wholesale / FMCG
The Store Manager will take responsibility for the all aspects of the branch from management of the Shop Assistant to sales, social media management, ordering stock, overseeing sales, etc
Must be capable on computers and experience of using POS would be beneficial.
Manage all retail outlets
Overseeing inventory, distribution of goods and facility layout
Customer Relationship management Working with suppliers to create the best deals
Managing quality assurance programmes
Talented in negotiations
Attention to detail
The role will report to the Branch Manager and will take responsibly for assisting with all aspects of managing the branch, including staff management, etc
Must have managed staff.
Key Responsibilities and Accountabilities:
Direct all operational aspects including logistics, warehousing, customer service, human resources and administration.
Manage operations budget and allocate funds appropriately.
Bring out the best of department’s personnel by providing training, coaching, development and motivation.
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Adhere to high ethical standards, and comply with all regulations/applicable laws.
Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.
Drive continuous improvement to achieve better cost effectiveness.
Be a quality champion and maintain high standards at all times.
Work closely with internal stakeholders.
Exceptional problem solving skills while managing multiple priorities effectively and efficiently.
Desire to take full ownership with the ability to work autonomously in a highly demanding and often ambiguous environment.
Excellent attention to detail and organisation skills.
Results driven and customer focused.
Duties to include:
Assisting with day to day branch operations
Sales & Marketing
Ability to manage a team and move up through the ranks
Responsibilities and Duties include but are not subject to:
To present and sell the stores product range to the general public tot he highest standard
To ensure the highest level of customer service is maintained at all times
To display and replenish stock as required
To greet customers, ensuring they are given accurate advice on the choice of product for sale
Excellent customer service and interpersonal skills
Attention to detail
Manages processes and procedures to ensure store operational standards to maximise profit and deliver excellent customer service
Ensures all security systems are fully operational
Ensures that all equipment is maintained in effective working order
Ensures that employee grievances are processed in accordance with the provisions of the Grievance Procedure
Monitors the performance of subordinates against agreed objectives and standards
Ensures actions plans to reduce excessive wastage are implemented and maintained
Provides feedback on the success of all promotional activities
Listens, confirms and responds to customer request for products and services
Plans, directs, controls and evaluates merchandising activities
Ensures that regular quality checks are conducted on merchandise
Customer Service Skills
Duties to include:
The Retail Buyer must be able to choose items that are appropriate for their store and its clientele.
Must be capable of keeping up with market trends.
The products must suit the needs of the customers but be within the price range that the store has developed for the customers.
Source available merchandise and negotiate prices.
Run sales promotions to tempt the buying customer.
Co - ordination of products / transport / delivery.
Must be able to source local produce.
Manage a team of staff.
Office managers that is required to oversee a wide variety of duties within the company
Ensure all store, customer, and employee needs receive the appropriate care and concern
Assist other personnel with customer interactions during busy times
Assist in taking orders
Must take full responsibility in managing dispatch
Processing of orders
Manage the process of loading trucks
Dealing with customers
Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Maintains professional and technical knowledge by attending educational workshops,br> Reviewing professional publications; establishing personal networks; participating in professional societies<b> Contributes to team effort by accomplishing related results as needed
The ideal candidate will have extensive experience working with large supermarket chains such as PNP, Spar and Shoprite
They must have experience dealing with high profile clients and difficult people, making tough sales, working and managing a team of merchandisers and be able to be the companies brand ambassador
The role will involve managing a range of new and exsiting FMCG based products manufactured by the client.
Securing annual promotional schedules with the clients and key product location within the supermarkets
We are looking for a friendly, calm and patient person that is a team player and not easily frustrated with difficult tasks or people
The Key Account Manager will be responsible for managing a team of outsourced merchandisers with the plan to move this department in house at a later date
There will be extensive travelling across Zambia required for this role
This is quite a big role for the company, it will be challenging and will require a lot of hard work and dedication at the beginning
outgoing people person that is able to build and maintain client relationships
organised and able to manage a large team
good sales and negotiation skills
ability to secure and close deals
willing to travel
willing to work hard